Privacy & Cookie Policy

1. Introduction

AB21 Joinery & Building Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ab21joineryandbuildingltd.co.uk.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, telephone number, and other contact details you voluntarily provide when contacting us or requesting a quote.
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site.
• Preference Cookies: Remember your preferences and settings.

You can control cookie settings through your browser. However, disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to object to processing

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: craig-ab21@outlook.com
• Phone: 0808 189 6515
• Address: 22e Maxwood Road, Galston, Scotland, KA4 8JN

Last updated: March 2026